EMERGENCIES
Our UK team has regular training sessions to enable them to cope in emergency situations, but thankfully, such extreme situations do not normally arise. There may be times, however, when you require out-of-hours emergency dental treatment, and one of our dentists will carry this out at the practice.
For patients registered at our practice, we guarantee to see all dental emergencies within 24 hours and to offer same-day emergency appointments whenever possible. If you have a dental emergency outside of practice hours, please telephone the practice, and an answering machine will give you instructions.
During Practice hours:
We try to help at short notice on real dental emergencies (e.g. sudden pain from rotten teeth or bleeding) as well as other dental problems such as a broken filling or denture, a loose crown, or a vague discomfort. We allocate parts of the day to short-notice urgent cases.
If we have time, we will try to help genuine distress cases that are not our registered patients. In these cases, the patient will prepay a fixed fee to cover a brief appointment.
EMERGENCY SERVICES Out of Hours
Advice for our regular patients only:
An emergency rota of local GDPs from private London dental practices only manages this service for their patients.
Out of normal hours there will be a recorded message which advises you how to contact an emergency dentist. You will be asked to call a pager operator on 07623-946093 (this number may change and it is best to check the recorded message).
On connection, a message reminds you of the information to give, then you pass to an operator. The emergency dentist is on duty weekdays end of surgery time to 7.00pm and weekends/public holidays 9.00am to 5.00pm.